Team Leader

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Title

Team Leader

Categories

Jobs

Salary:

£19,302.40

Location:

Birmingham

Job Details

Job title: Team Leader

Report to: Contracts Manager

Team leaders will report to a nominated Contracts Manager


Key responsibilities:

o Managing a team on specific projects and/or properties, to make sure jobs are completed to a high standard, maximising the team’s onsite productivity using the full range of practical skills required for maintenance and soft landscaping.


o Interact with the nominated contracts manager (and other contract managers as necessary) to ensure teams are fully equipped to undertake the site visits each day & are despatched efficiently & on time. To include:-

· Job sheets

· Special requirements and any additional work instructions

· Equipment required

· Number of operatives with relevant skills required

· Site specific method statements & risk assessments are in place & fully understood.

· Agree optimal route planning.

· Day diaries are complete.

· Complete over-time sheets


o Managing your team whilst on site (including travel to & from)

· Ensuring the productivity of the team; jobs are completed to a high standard, including any special instructions within the time frame agreed.

· Operatives are aware & fully complying with all Health & Safety and environmental requirements. Required protective clothing/equipment to be worn at all times.

· Proactively identify any additional onsite requirements; take action to undertake additional work if required during the site visit , if timescales allow.

· Provide feedback to the nominated Contracts Manager (and other contract managers as necessary) on any additional work undertaken or required, to agree any further action and communication to the client.

· Liaise with nominated contracts manager to ensure any special requirements are completed, issues are resolved, providing relevant additional information/feedback.

· Providing full Job status information & updates – via the mobile App/device provided.

· Job status updates – to be fully completed & clearly communicated in real time using mobile app/device provided.

· Real time updates to show when teams are travelling , on-site , undertaking work, when jobs are completed. Providing before & after photos, with any other relevant site or client information .

· You will be responsible to ensure that all data is input correctly into the mobile App/device provided and on time- either directly or by one of your team .


o Be the first point of call for the nominated Contract Manager – establish a clear 2-way communication to understand any on site requirements , special instructions , resolving issues & customer complaints. To communicate & be able to react to any changing conditions or issues.


o Develop onsite client relationships – keeping the Contracts Manager (and other contracts managers as necessary) fully informed & agree any additional actions or communications that are required. This also to apply to any 3rd parties onsite.


o On site responsibilities will include developing your team members skills and speed required to complete onsite tasks within the allocated time frames. A strong focus on onsite productivity and time management. Above all keeping them motivated & performing to a high standard.


o You will be required to develop other team members range of plant knowledge and gardening techniques such as:

· Lawn mowing, lawn height reduction.

· Strimming banks, open spaces, lawns and edges.

· Defining/re-defining lawn edges, border creation.

· Aeration

· Top dressing and over seeding.

· Hedge cutting, hedge height reduction.

· Mechanical weed control.

· Chemical weed control.

· Assist with PA1 & PA6 development.

· Border maintenance.

· Hard surface operations, including mechanical moss removal.

· Powered tools.

· Other general gardening operations including all hand tools required for all company operations.


o Any other tasks as necessary to support the work of the company and raise the profile of Bennett Landscapes.


Key skills and attributes:

o Experience of leading a landscape maintenance team.

o A full UK driving licence is essential and ideally a trailer licence.

o Good communication skills.

o Excellent awareness of Health & Safety and implementing procedures.

o Proactive attitude & be a natural problem solver